Frequently Asked Questions
Everything you need to know about your Kiro Brands experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized depending on the collection.
Are your materials sustainably sourced?
Kiro Brands is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize our environmental footprint.
Can I track my package in real-time?
Yes. Once your order ships, you will receive an email with a tracking link. You can also track your status directly through the 'Order History' section of your account.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.