Returns & Exchanges
At Kiro Brands, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer a seamless 30-day return policy for all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
Attach the Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing